FREQUENTLY ASKED QUESTIONS

The TruckScout24 EHF FINAL4 2024 will take place at the LANXESS arena in Cologne on 8/9 June 2024.

Find information about ticketing here.

Please click here to get your tickets. We are looking forward to see you in Cologne!

Important information about the games and admission will be published closer on to the event. General information about the event you can find here.

A maximum of 10 tickets is available per customer.

In the moment we can offer a maximum of 10 tickets per registered person.

Access to the EHF FINAL4 Men 2024 event site will be subject to the prevailing access conditions of the Hygiene Ordinance of the State of North Rhine-Westphalia at the time of the event. The prevailing protection and hygiene regulations Ordinance of the State of North Rhine-Westphalia at the time of the event also apply throughout the event site.

For further and detailed information please visit this website.

No, this year public transport is not included in the tickets. 

To book your barrier-free tickets, please contact the LANXESS arena directly by e-mail at Handball@lanxess-arena.de.
Please have your disabled ID card ready when booking.

Children under 5 years can attend the event without a ticket as long as they can sit on the lap of the responsible supervisor.

No, tickets for the VELUX EHF FINAL4 2020 are not valid for the event 2024.
Further information about the refund process can be found here.

Yes, please visit this website for further information and you can also contact us via ehfFINAL4@ehfmarketing.com or +43 1 80151-216.

In the first step only the purchaser needs to fill out their contact details. In a later process it could be possible to personalize all tickets due to hygiene regulations. Please see our hygiene informations.

It is not permitted to bring your own food and drinks onto the event premises.

Please note that no bags and backpacks larger than A4 (30x21 cm) may be taken onto the premises or into the arena. At the entrance, bags and backpacks will be checked for dangerous objects.

For further questions please refer to kundenservice-lanxess-arena@eventim.de or by telephone on +49 1806 99 11 55*

*Mon. - Sat. 08:00 am - 8:00 pm, Sun./Public Holiday 10:00 am - 8:00 pm
(0,20 Euro incl. VAT per call from German fixed network, max. 0,60 Euro incl. VAT from German mobile phone networks)

• Dangerous objects (sharp, pointed or easily flammable)
• Camera tripods / selfie sticks
• Large umbrellas
• Pets
• Tables, chairs
• Skateboards, inline skates
• Bottles
• Pressurized containers (e.g. deodorant)

If you have any questions, please contact us via ehfFINAL4@ehfmarketing.com or +43 1 80151-216