Ball

Ticket Refund 2020

Tickets already purchased for the VELUX EHF FINAL4 2020 will be refunded. Please find here the details of the refund process.

 

Official sales channel kölnticket

Ticket holders that bought their VELUX EHF FINAL4 2020 tickets online via the official sales channel, will be contacted directly by kölnticket. The refund can also be claimed as follows:  

  1. Download the form in the download section below: VF420_Ticket_Refund_Form_Kölnticket
  2. Fill out this form digitally or in readable handwriting (mandatory for the refund, only official forms will be accepted)
  3. Send this form AND your ORIGINAL VELUX EHF FINAL4 2020 tickets to the following address:

DERTICKETSERVICE.DE GmbH & Co. KG
After Sales Service
VELUX EHF Final4
Postfach 10 22 23
50462 Cologne
Germany

It is highly recommended to send your tickets inscribed/with tracking

  1. The tickets will be checked for authenticity
  2. The refund will be transferred to the stated bank account by derticketservice.de
  3. Option for presale – please see further below!

If you have any further questions regarding the refund for your tickets bought online via kölnticket, please contact: order@derticketservice.de

 

Bought on-site during last years VELUX EHF FINAL4 2019

Ticket holders that bought their VELUX EHF FINAL4 2020 tickets on-site during the VELUX EHF FINAL4 2019, can claim a refund as follows:

  1. Download the form in the download section below: VF420_Ticket_Refund_Form_LANXESSarena
  2. Fill out this form digitally or in readable handwriting (mandatory for the refund, only official forms will be accepted)
  3. Send this form AND your ORIGINAL VELUX EHF FINAL4 2020 tickets to the following address:

ARENA Management GmbH
-Tickets F4-
Willy-Brandt-Platz 3
50679 Cologne
Germany

It is highly recommended to send your tickets inscribed/with tracking

  1. The tickets will be checked for authenticity
  2. The refund will be transferred to the stated bank account by LANXESS arena
  3. Option for presale – please see further below!

If you have further questions regarding the refund for your tickets bought on-site, please contact handball@lanxess-arena.de.

 

VIP & Hospitality

VIP Ticket holders will be contacted directly by their respective point-of-sale. Further questions will be answered via ehffinal4@ehfmarketing.com