Ball

Ticket Refund

In order to create the ideal capacity concept for the VELUX EHF FINAL4 2020, all tickets that have already been purchased will have to be refunded and cannot be transferred to the EHF FINAL4 Men 2021.

However, all current ticket holders will be given the possibility to register for a pre-sale for EHF FINAL4 Men 2021 tickets.

All required steps of the refund process and pre-sale registration can be found below.

 

Official sales channel kölnticket

Ticket holders that bought their VELUX EHF FINAL4 2020 tickets online via the official sales channel, will be contacted directly by kölnticket. The refund can also be claimed as follows:  

  1. Download the form in the download section below: VF420_Ticket_Refund_Form_Kölnticket
  2. Fill out this form digitally or in readable handwriting (mandatory for the refund, only official forms will be accepted)
  3. Send this form AND your ORIGINAL VELUX EHF FINAL4 2020 tickets to the following address:

DERTICKETSERVICE.DE GmbH & Co. KG
After Sales Service
VELUX EHF Final4
Postfach 10 22 23
50462 Cologne
Germany

It is highly recommended to send your tickets inscribed/with tracking

  1. The tickets will be checked for authenticity
  2. The refund will be transferred to the stated bank account by derticketservice.de
  3. Option for presale – please see further below!

If you have any further questions regarding the refund for your tickets bought online via kölnticket, please contact: order@derticketservice.de

 

Bought on-site during last years VELUX EHF FINAL4 2019

Ticket holders that bought their VELUX EHF FINAL4 2020 tickets on-site during the VELUX EHF FINAL4 2019, can claim a refund as follows:

  1. Download the form in the download section below: VF420_Ticket_Refund_Form_LANXESSarena
  2. Fill out this form digitally or in readable handwriting (mandatory for the refund, only official forms will be accepted)
  3. Send this form AND your ORIGINAL VELUX EHF FINAL4 2020 tickets to the following address:

ARENA Management GmbH
-Tickets F4-
Willy-Brandt-Platz 3
50679 Cologne
Germany

It is highly recommended to send your tickets inscribed/with tracking

  1. The tickets will be checked for authenticity
  2. The refund will be transferred to the stated bank account by LANXESS arena
  3. Option for presale – please see further below!

If you have further questions regarding the refund for your tickets bought on-site, please contact handball@lanxess-arena.de.

 

Pre-Sale Option EHF FINAL4 Men 2021 (optional)

Ticket holders of VELUX EHF FINAL4 2020 tickets have the chance to register for a ticket pre-sale for the EHF FINAL4 Men 2021 taking place on 12/13 June in the LANXESS arena Cologne.

  1. Download the form in the download section below: VF420_Ticket_Presale_Form_Kölnticket, if you bought the tickets online via kölnticket OR Download the form in the download section below: VF420_Ticket_Presale_Form_LANXESSarena, if you bought the tickets on-site during last years event
  2. Fill out this form digitally or in readable handwriting (mandatory for the registration, only official forms will be accepted)
  3. Attach this form to your official refund form (individual pre-sale forms cannot be considered)
  4. Send forms AND your ORIGINAL VELUX EHF FINAL4 2020 tickets TOGETHER to the stated address in the form
  5. You will be informed about the EHF FINAL4 Men 2021 ticket pre-sale in due time

VIP & Hospitality

VIP Ticket holders will be contacted directly by their respective point-of-sale. Further questions will be answered via ehffinal4@ehfmarketing.com

Title Partner Partners Partners